EMS PROBE unresponsive

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

EMS unresponsive and The system where ems is installed ran out of hard disk space. Getting bellow error:-

ERROR [attach_clientsession, TransactionLogger] TransactionLogger: Failed to write to transaction file 1442440983974.csv

 ERROR [attach_clientsession, TransactionLogger] com.nimsoft.events.common.exception.EMSRestartException:

Failed to write to transaction file 1442440983974.csv

                 at com.nimsoft.events.common.transaction.TransactionLogger.writeTransactionsToStorageFile(TransactionLogger.java:157)

                 at com.nimsoft.events.common.transaction.TransactionLogger.commitTransactionsToFile(TransactionLogger.java:137)

                 at com.nimsoft.events.common.personality.RulePersonalityModule.commitTransactionsToLogfile(RulePersonalityModule.java:163)

                 at com.nimsoft.events.common.personality.RulePersonalityModule.commit(RulePersonalityModule.java:143)

               ...

 Caused by: java.io.IOException: There is not enough space on the disk

                 at java.io.FileOutputStream.writeBytes(Native Method)

                 at java.io.FileOutputStream.write(Unknown Source)

                 at java.io.BufferedOutputStream.write(Unknown Source)

                 at sun.nio.cs.StreamEncoder.writeBytes(Unknown Source)   

              ...

 FATAL [attach_clientsession, com.nimsoft.events.common.exception.EMSDefaultUncaughtExceptionHandler] Unhandled exception in thread.

FATAL [attach_clientsession, com.nimsoft.events.common.exception.EMSDefaultUncaughtExceptionHandler] java.io.IOError: java.io.IOException: There is not enough space on the disk

                 ...

 Caused by: java.io.IOException: There is not enough space on the disk

 

 

Environment

UIM 8.51 & Later
EMS 9.01 & Later

Resolution

== Restart the robot where ems is deployed.

== If ems is still unresponsive after the robot restart, restart the computer system where ems is deployed