UIM : Probe cfg file missing after OS reboot

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Article ID: 185423

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Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

After OS reboot, probe's cfg file (robot.cfg, cdm.cfg, etc) are all missing.

Cause

Nimsoft service had not been properly shutdown prior to OS reboot.

Environment

Component : UIM - ROBOT

Resolution

Please reinstall robot and probes to repair cfg files.
Please shutdown Nimsoft service properly prior to OS reboot next time.