url_response probe cannot connect to url with error error : 35 SSL connect error

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Article ID: 185374

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Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

 

We tried creating a profile with basic authentication in url_response probe, however it gives below error.

url : https://campus.springjapan.com/

error : 35 SSL connect error

when accessed in browser in the HUB server, it gives TLS error. However the url is up and running fine.

Environment

Release : 8.51

Component : UIM - url_response probe version 4.43

 

Resolution

The message seen in the browser is because of  Internet explorer configuration. This has nothing to do with the probe itself. Need to enable TLS 1.0,1,1 and 1.2 in the browser. As you can see from the screenshot we can successfully access the url from here.

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