TDM-APIs all returning 401 null with no additional logs

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Article ID: 185359

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

Until last week, our APIs were working perfectly fine. There were no changes made, and suddenly all dataflow requests are resulting in 401 null. The initial request is returning 200, but the job ultimately ends in 401 null.

 

We downloaded and installed the latest minor version in an attempt to resolve this issue, but it did not resolve the issue.

 

 

Cause

There was 2 portals running against the same repository.  

Environment

Release : 4.8

Component : CA Test Data Manager

Resolution

We found that there was another Portal Service running in Private cloud against the same Repository.  Once we stopped the second portal, the issue went away.  All the jobs were completed without errors.