adminconsole : impossible to filter robots

book

Article ID: 185354

calendar_today

Updated On:

Products

NIMSOFT PROBES DX Infrastructure Management

Issue/Introduction

Hi,

When we use adminconsole we can't filter robots . In service_host probe we have these errors :

On starting :

janv. 23 10:14:10:236 [main, service_host] deployment watcher started
janv. 23 10:14:10:277 [tomcat, service_host] 01232020 10:14:10,271 [-80-exec-7]  ERROR com.firehunter.adminconsole.controller.InfrastructureController - Failure getting user information Unknown user
janv. 23 10:14:10:287 [tomcat, service_host] 01232020 10:14:10,286 [-80-exec-4]  ERROR com.firehunter.adminconsole.controller.InfrastructureController - Failure getting user information Unknown user

On filtering :
janv. 23 10:15:09:682 [tomcat, service_host] 01232020 10:15:09,680 [-80-exec-7]  ERROR com.firehunter.adminconsole.service.InfrastructureService - Could not get a list of filtered hubs/robots for filter s00v09930235
janv. 23 10:15:09:682 [tomcat, service_host] (15) illegal SID, Received status (15) on response (for sendRcv) for cmd = 'getrobots'

Regards.

Assina SAHALI


Environment

Release : 8.2

Component : UIM - ADMIN_CONSOLE

Resolution

We increase the java memory from 128M to 512M.