Which log file of Remote Control will store the Sessions information ?

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Article ID: 185331

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Products

CA Client Automation - Asset Management CA Client Automation - IT Client Manager CA Client Automation CA Client Automation - Software Delivery CA Client Automation - Remote Control CA Client Automation - Asset Intelligence CA Client Automation - Desktop Migration Manager CA Client Automation - Patch Manager

Issue/Introduction

Which log file of Remote Control will store the Sessions information ? 

Environment

Release : 1401

Component : DESKTOP AND SERVER MANAGEMENT

Resolution

TRC_URC_VIEWER is the log file stores connection information. For example : 

200220-10:22:23.7741086L|010540|000027ec|VIEWER    |cfTrace         |CCFTrace.cpp        |000748|       | Used configuration: Common Configuration Component
200220-10:22:45.5328775L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY | Initiating the Remote Control Session.........
200220-10:22:45.5329278L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        ComputerName: ibntest002681
200220-10:22:45.5329475L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        Address: ibntest002681:4728
200220-10:22:45.5329653L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        UserID: 
200220-10:22:45.5329837L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        Protocol: TCP
200220-10:22:45.5331714L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        UserURI: 
200220-10:22:45.5345253L|010540|000027ec|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        ConnectionType: Shared Control
200220-10:22:45.8672220L|010540|000027ec|VIEWER    |CActiveSessionTI|                    |000000|NOTIFY | Connecting to the Remote Host..........
200220-10:22:46.0404420L|010540|00001a18|VIEWER    |CRCControlSessio|                    |000000|NOTIFY | Verifying username and password...
200220-10:22:46.5257845L|010540|00001a18|VIEWER    |CRCControlSessio|                    |000000|NOTIFY | Viewer Session Started

Every connection will have information like Computer name,type of connection, protocol used .