Log file that stores the Sessions information

Products

• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

Which log file of Remote Control will store the Sessions information? 

Environment

Client Automation 14.x

Resolution

TRC_URC_VIEWER is the log file stores connection information. For example : 

|VIEWER    |cfTrace         |CCFTrace.cpp        |000748|       | Used configuration: Common Configuration Component
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY | Initiating the Remote Control Session.........
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        ComputerName: computertest1
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        Address: computertest1:4728
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        UserID: 
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        Protocol: TCP
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        UserURI: 
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY |        ConnectionType: Shared Control
|VIEWER    |CActiveSessionTI|                    |000000|NOTIFY | Connecting to the Remote Host..........
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY | Verifying username and password...
|VIEWER    |CRCControlSessio|                    |000000|NOTIFY | Viewer Session Started

Every connection will have information like Computer name, type of connection, protocol used, etc.