NFA Doesn't License Juniper Interfaces That Export sFlow Information

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Article ID: 185324

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

In NFA console newly discovered Juniper devices did not display sFlow metrics and therefore reports are empty.

Cause

These Juniper devices were standby devices and therefore no sFlow data flowing.

Environment

CA Network Flow Analysis r10.0

Resolution

These devices were configured as high-availability and therefore on standby.  Due to the standby setup no sFlow data flowing and therefore in NFA console the devices were displayed as not licensed.  Once the devices were active and sFlow data flowing then NFA licensed and showed data.