NullPointerException error messages in app-ca.log for Cost Plan list

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Article ID: 185316

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

We are receiving the below error in the Application logs.

ERROR 2020-02-16 23:21:10,463 [https-jsse-nio-8443-exec-2] grid.GridActionProcessor (clarity:jrajasre:57483563__01A79025-6A2E-4821-863A-CFF638D0E0ED:revmgr.costplanList.project) 
java.lang.NullPointerException

Can you tell us why we are receiving this error?

Cause

The error message in the app-ca.log indicate that mandatory values for the Cost Plan 'Grouping Attributes' are not populated.

Environment

Release : AllComponent : CA PPM APPLICATION

Resolution

End user needs to ensure that mandatory values for Cost Plan 'Grouping Attributes' are populated