Checking license usage for CMDB

Products

• CMDB Solution

Issue/Introduction

The License Usage page lets you monitor the number of CMDB Solution licenses that you own and that are in use.

Resolution

A license is consumed each time you log in to the Symantec Management Console and use Asset Management Solution functions or CMDB Solution functions.

Asset Management Solution functions include:

• software licensing
• viewing or editing a contract
• viewing or editing a purchase order.

CMDB Solution functions include viewing and editing a configuration item.

A single console instance only consumes one Asset Management Solution or one CMDB Solution license.

• When you work with a software licensing feature, or you edit a configuration item that has cost items attached to it, you only consume an Asset Management Solution license.
• When you edit a configuration item that does not have any cost items attached to it, you only consume a CMDB Solution license. Reporting does not use either type of license.

Asset Management Solution and CMDB Solution are licensed per concurrent connection. For example, if you simultaneously log in to the Symantec Management Console on two different computers and use Asset Management Solution functions or CMDB Solution functions on both computers, two licenses are consumed.

Note: If you have only one CMDB license and you access the Edit Configuration Item page, then any subsequent users get the The license count for CMDB Solution has been exceeded message.  After you access the Edit Configuration Item page, the license is held for 5 minutes, and then is released.

To check license usage:

1. In the Symantec Management Console, on the Settings menu, click All Settings.

2. In the left pane, expand Service and Asset Management > CMDB Solution

3. Click License Usage.