Re-installing or Upgrading Ghost Solution Suite 3.1 gets stuck

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Article ID: 185212

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Updated On:

Products

Ghost Solution Suite

Resolution

Problem

While re-installing or upgrading Ghost solution Suite 3.1, the re-installation and upgrade halts at the following points:

Case 1: 38% complete on Installing Ghost Solution Suite Program Files.

Case 2: 16% complete on Installing Ghost Solution Suite Database.

Case 3: 68% complete at Installing Symantec Components.

Cause

The issue arrises as one of the registry keys is not reset correctly.

Solution

Double click the SetRegistryValue.reg file everytime the re-installation or the upgrade is stuck. The reg file flushes the key and the installation continues smoothly.

Attachments

SetRegistryValue.zip get_app