Not able to view steps of sub process under monitoring test tab on DevTes Portal

Products

• CLOUDTEST
• CA Application Test
• CA Cloud Test Mobile
• MOBILECLOUD
• Service Virtualization

Issue/Introduction

I have test case which contains multiple sub processes. I am not able to view its steps. Can you please help.

Environment

Release : 10.4, 10.5, 10.6

Component : CA Service Virtualization

Resolution

To display subprocess test information details in Monitor test run section, make sure quite option is un-checked for subprocess step in test case. 
     Like the way shown in below screenshot. After making the change, stage the test and verify in portal.