"Failed to login. Verify that user ID and password are correct"
DX Authorization is controlled by AXA services, the message indicates and there is some issue with either axa services, postgres data or elastic nodes.
In this case, the problem was caused by a lack of disk space in one of the Elastic Node, the below message was found when running: kubectl describe <pod>
kubectl describe po jarvis-elasticsearch-3-7984bc48f9-zzp2j -n dxi
Start Time: Fri, 28 Feb 2020 05:17:36 +0000
Message: Pod The node was low on resource: [DiskPressure].
Controlled By: ReplicaSet/jarvis-elasticsearch-3-7984bc48f9
Elastic node was configured with 200G only
As per documentation
Elastic Nodes requires 500 GB SSD
DX Operational Intelligence 1.3.x, 20.2
DX Application Performance Management 11.x, 20.2
DX AXA 20.2
Increase disk space in the Elastic nodes