DLP Incident "Next scheduled deletion time" changes to "Daily" default schedule if Enforce services are recycled.

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Article ID: 185126

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Updated On:

Products

Data Loss Prevention Enforce

Issue/Introduction

Symantec Data Loss Prevention (DLP) Enforce

In the Enforce console go to "System > Incident Deleter > Delete Incidents".
Open the "Next scheduled deletion time" window.
Select "No Regular Schedule".
Click Submit.

After the Enforce services are recycled or the server is rebooted, the schedule defaults to the daily schedule.

Cause

Working as designed.

Environment

DLP 15.x

Resolution

An Enhancement Request (ER) has been submitted to Product Management to change this functionality.
There is no guaranty that this ER will be added to the product.