DLP Agent 15.1 MP2 or 15.5 MP2 does not monitor drag and drop activity on Windows 10 version 1909

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Article ID: 185120

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

The Data Loss Prevention (DLP) Agent does not monitor drag and drop activity when DLP Agent 15.1 MP2 or 15.5 MP2 is used on Windows 10 Version 1909 (November 2019 Update).

 

 

Resolution

A hot fix is availalble that addresses this issue.

To obtain the appropriate hot fix:

  • For DLP Agent 15.1 MP2, go to MySymantec and download Hotfix_15.1.0210.01001.zip.
  • For DLP Agent 15.5 MP2, go to MySymantec and download Hotfix_15.5.0208.01004.zip.