HOT FIX: Data Loss Prevention Agents 15.1 MP2 and 15.5 MP2 on macOS 10.15

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Article ID: 185102

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

A public hot fix is available for supporting DLP Agents on macOS 10.15 (Catalina).

Resolution

The hot fix is specific to your Data Loss Prevention version.

  • For DLP Agent 15.1 MP2: Download Hotfix_15.1.0209.01003_Mac.zip from MySymantec. Follow the installation instructions in the Readme file that accompanies the hot fix.
  • For DLP Agent 15.5 MP2: Download Hotfix_15.5.0207.01006_Mac.zip from MySymantec. Follow the installation instructions in the Readme file that accompanies the hot fix.

For details about how to deploy an MDM device profile to enable Full Disk Access (a macOS security setting for the DLP Agent), see the Support Knowledgebase article at https://www.symantec.com/docs/TECH256856.