[ALERT] Endpoint Encryption 11.3.0 HF2 Hot Fix now available

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Article ID: 185067

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Updated On:

Products

Endpoint Encryption

Issue/Introduction

Severity

Critical

Description

Hot fix HF2 is now available for Symantec Endpoint Encryption 11.3.0.

Resolution

Hot fix HF2 addresses the following issues:

  • Some UEFI systems using non-U.S. keyboards do not boot correctly following encryption, such as Dell Latitude 7400 or Dell Precision 5540 systems. [4253558]
  • Non-U.S. keyboards no longer work at preboot authentication on HP systems with BIOS firmware. [4242079]
  • After upgrading Symantec Endpoint Encryption Management Server, Symantec Endpoint Encryption clients are intermittently unable to communicate with the Management Server. [4248981]
  • When a user logs into Windows using a PIV card and is registered, the next time the user restarts the computer, the user is prompted for registration again through the PIV card. [4251033]

To obtain and install Symantec Endpoint Encryption 11.3.0 HF2, download Symantec_Endpoint_Encryption_11.3.0HF2_EN.zip from MySymantec. Follow the installation instructions for upgrading clients in the Symantec Encryption Endpoint 11.3.0 Upgrade Guide.