Updates and enhancements to Symantec Intelligence Services and WebFilter (formerly BlueCoat Intelligence Services and BlueCoat WebFilter) Categories and Application Classification are scheduled to become effective in early 2020.
UPDATE January 14, 2021 — Stage 2 of the Symantec URL category and application update is currently on hold. Once we are ready to proceed with phase 2 of the category update, we will update this article to include the pertinent information.
To better support URL categories and web applications, it's vital that updates occur from time to time to ensure that the technology remains relevant and that naming conventions remain consistent with market trends. Additionally, many applications are misnamed, and some category names do not adequately relay the intent of the category.
Any changes to categories or applications could potentially affect customer policy. If the customer has a policy in place where the category name will change, the customer will have to adjust their policy, or it could break.
Any product that uses Symantec Intelligence Services or Symantec WebFilter could be affected, specifically:
The category and application classification updates will be implemented in two stages:
Please note the following:
These two stages provide a 120-day window to update your local policy to reflect the changes without disrupting service.
For a list of applications and categories to be changed refer to WebPulse_Category_Update_2019-08-23.pdf, attached to this alert.