Automation folder and Personality packages (.exe) created with Ghost Solution Suite 3.2 RU7 are quarantined

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Article ID: 185048

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

Automation folder and Personality packages (.exe) created with Ghost Solution Suite 3.2 RU7 are quarantined while running on Windows 10 where SEP Version 14 (14.0 RU1 MP1 build 3876 (14.0.3876.1100)) installed.

The Install Automation Folder and Distribute Personality task fail as the automation folder and personality packages (.exe) are quarantined.

Environment

Windows 10 computers with SEP 14 (14.0 RU1 MP1 build 3876 (14.0.3876.1100) installed.

Resolution

You must add the automation folder and personality package files into the exceptions for Symantec Endpoint Protection.

To add files into exceptions in Symantec Endpoint Protection, read the following sections of the article https://www.symantec.com/docs/HOWTO80919 :

  • Exclude a web domain from virus and spyware scans.

(This method is useful if you are running Windows and you download the file from an internal domain and the the detection is "WS.Reputation.1")

  • Exclude a file from virus and spyware scans

‚Äč(Follow the procedure mentioned in the article, https://www.symantec.com/docs/HOWTO80920)