SUSE Linux Enterprise Server 11 SP3 Full Support statement

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Article ID: 185036

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

IT Management Suite build 7.5.3251

Starting from IT Management Suite 7.5 SP1 Hotfix 2, Symantec Management Platform and related solutions support the management of SUSE Linux Enterprise Server 11 SP3 and SUSE Linux Enterprise Desktop 11 SP3.

Resolution

Solutions that support SUSE Linux Enterprise Server 11 SP3

IT Management Suite provides support for the following client computers:

  •  SUSE Linux Enterprise Server 11 SP3
  • SUSE Linux Enterprise Desktop 11 SP3

Following are the tested and supported components of IT Management Suite 7.5 SP1 Hotfix 2 on SUSE Linux Enterprise Server 11 SP3 client computers:

  • Network Discovery
  • Symantec Management Agent for UNIX, Linux, and Mac
  • Task Management
  • Deployment Solution
  • Inventory Solution
  • Monitor Solution
  • Patch Management
  • Software Management
  • Virtual Machine Management. 

Note:

The components and solutions that are not explicitly listed in the list are not supported. The usage of those might lead to undesirable outcomes.

 

Known issues for SUSE Linux Enterprise Server 11 SP3 client computers

Following are the known issues for SUSE Enterprise Linux Server (SLES) 11 SP3 and SUSE Enterprise Linux Desktop 11 SP3 client computers:

  • Monitor Solution 
  • Patch Management 

Table 1-1                     Known issues in Monitor Solution

Issue

Description

Disk Busy Time % Linux metric is not available on SLES 11 SP3.

By default, on SLES 11 SP3 client computers, the sysstat package is not installed, therefore, the Disk Busy Time % Linux is not available.

Workaround: Install sysstat package from SUSE repositories.

 

Table 1-2                     Known issues in Patch Management

Issue

Description

Some software packages are in lower version than in SUSE Enterprise Linux Server 11 SP2.

Some packages that are installed on SLES client computers are in lower version than SLES 11 SP2. This difference in versions causes the unwanted packages from SLES 11 SP2 channel to update on the SLES 11 SP3 client computers.