Error: g_App.Initialization failed… and error creating updating prebootOS.ini received while installing Ghost Solution Suite 3.3

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Article ID: 185024

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

Error: g_App.Initialization failed… and error creating updating prebootOS.ini

Scenario:
Fresh installation fails due to database connectivity issues and an attempt is made to reinstall Ghost Solution Suite on the same computer. Errors are displayed and if you click OK, the installation completes successfully.

The error, error creating updating prebootOS.ini is displayed if you try to launch any of the following:

  • Boot Disk Creator
  • PXE Configuration Utility

Note:
No error is observed in the following scenarios:

  • If you rename or delete the Bootwiz and PXE folders before you repair a fresh installation.
  • For any supported upgrade paths.

Following error messages are displayed:

  • g_App.Initialization failed…
  • error creating updating prebootOS.ini
    
    

Resolution

Workaround:

Copy the attached batch file in the deployment share folder <Install_dir>:\Program Files (x86)\Altiris\eXpress\Deployment Server and run the batch file.