Red Hat Enterprise Linux 5.10 Full Support statement

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Article ID: 184985

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

IT Management Suite 7.5.1675

Starting from IT Management Suite Hotfix 5, Symantec Management Platform, and related solutions support the management of Red Hat Enterprise Linux 5.10.

Resolution

Solutions that support Red Hat Enteprise Linux 5.10

These are tested and supported components of IT Management Suite 7.5 Hotfix 5 on Red Hat Enterprise Linux 5.10 client computers:

  • Network Discovery
  • Symantec Management Agent for UNIX, Linux, and Mac
  • Task Management
  • Deployment Solution
  • Inventory Solution
  • Monitor Solution
  • Patch Management
  • Software Management
  • Virtual Machine Management.

Known issues

Table 1-1                     Known issues in Deployment Solution

Issue

Description

Article link

For RHEL5.10, the computer does not boot in the production environment.

For RHEL5.10, the computer does not boot in the production N/A environment after you deploy an image that is created using the RapiDeploy tool.

N/A

 

Table 1-2                     Known issues in Monitor Solution

Issue

Description

Article link

All sockets are in use after the real-time view is terminated.

After you use real-time monitoring on RHEL 5.10 client computers, the network sockets are not freed.

This issue causes the Resource Manager View to display historical data, but not the real-time Web Parts.

N/A

 

Disk Busy Time % Linux metric is not available on RHEL 5.10.

On RHEL 5.10 client computers, the Disk Busy Time % Linux is not available by default. The cause of this issue is the fact that the sysstat package is not installed by default.

Workaround: Install sysstat package from Red Hat Network.

N/A

 

 

Table 1-3                     Known issues in Virtual Machine Management

Issue

Description

Article link

In the Create VM task, RHEL 5 x32 is not available.

When you create a new virtual machine on Hyper-V hosts, and select the guest OS type, the RHEL 5 (x32) option is missing.

Workaround: Choose RHEL 5 (x64) instead of RHEL 5 (x32).

N/A