Supported upgrade paths for IT Management Suite 8.5 RU1-RU4
Article ID: 184973
Updated On:
Products
Issue/Introduction
What are the supported upgrade paths for IT Management Suite 8.5, 8.5 RU1, 8.5 RU2, 8.5 RU3 and 8.5 RU4?
Resolution
IT Management Suite 8.5 RU4
The supported (on-box and off-box) upgrade paths of the IT Management Suite (ITMS) solutions and the Symantec Management Platform (SMP) from the earlier release versions to the 8.5 RU4 release version are as follows:
- ITMS 8.5
This includes the SMP build version 8.5.3073 - ITMS 8.5 RU1
This includes the SMP build version 8.5.3643 - ITMS 8.5 RU2
This includes the SMP build version 8.5.4249 - ITMS 8.5 RU3
This includes the SMP build version 8.5.5032
Symantec Management Agent and agent plug-ins can be updated from versions 7.5, 7.5 SP1, 7.6, 8.0, 8.1, 8.5, 8.5 RU1, or 8.5 RU2, or 8.5 RU3 to version 8.5 RU4.
IT Management Suite 8.5 RU3
The supported (on-box and off-box) upgrade paths of the IT Management Suite (ITMS) solutions and the Symantec Management Platform (SMP) from the earlier release versions to the 8.5 RU3 release version are as follows:
- ITMS 8.5
This includes the SMP build version 8.5.3073 - ITMS 8.5 RU1
This includes the SMP build version 8.5.3643 - ITMS 8.5 RU2
This includes the SMP build version 8.5.4249
Symantec Management Agent and agent plug-ins can be updated from versions 7.5, 7.5 SP1, 7.6, 8.0, 8.1, 8.5, 8.5 RU1, or 8.5 RU2 to version 8.5 RU3.
IT Management Suite 8.5 RU2
The supported (on-box and off-box) upgrade paths of the IT Management Suite (ITMS) solutions and the Symantec Management Platform (SMP) from the earlier release versions to the 8.5 RU2 release version are as follows:
- ITMS 8.5
This includes the SMP build version 8.5.3073 - ITMS 8.5 RU1
This includes the SMP build version 8.5.3643
Symantec Management Agent and agent plug-ins can be updated from versions 7.5, 7.5 SP1, 7.6, 8.0, 8.1, 8.5, or 8.5. RU1 to version 8.5 RU2.
IT Management Suite 8.5 RU1
The supported (on-box and off-box) upgrade paths of the IT Management Suite (ITMS) solutions and the Symantec Management Platform (SMP) from the earlier release versions to the 8.5 RU1 release version are as follows:
- ITMS 8.5
This includes the SMP build version 8.5.3073
Symantec Management Agent and agent plug-ins can be updated from versions 7.5, 7.5 SP1, 7.6, 8.0, 8.1, or 8.5 to version 8.5 RU1.
IT Management Suite 8.5
The supported (on-box and off-box) upgrade paths of the IT Management Suite (ITMS) solutions and the Symantec Management Platform (SMP) from the earlier release versions to the 8.5 release version are as follows:
- ITMS 8.0 HF6
This includes the SMP build version 8.0.3769 - ITMS 8.1 RU7
This includes the SMP build version 8.1.6243
Symantec Management Agent and agent plug-ins can be updated from versions 7.5, 7.5 SP1, 7.6, 8.0, or 8.1 to version 8.5.
Depending on your current ITMS installation, the recommended paths to upgrade to ITMS 8.5 are as follows:
| Currently installed SMP/ITMS version | Recommended path to upgrade to ITMS 8.5 |
|---|---|
| 8.0 | 8.0 > 8.0 HF6 > 8.5 |
| 8.0 HF6 | 8.0 HF6 > 8.5 |
| 8.1 | 8.1 > 8.1 RU7 > 8.5 |
| 8.1 RU7 | 8.1 RU7 > 8.5 |
NOTE: If you are still using ITMS 7.5 or 7.6, there is not a direct upgrade path to ITMS 8.5. If you have 7.5 for example, you will need to upgrade to 7.6 or 8.0 first:
For example, you will need to upgrade to 8.0 HF6. Then, you can upgrade to 8.5.
| Currently installed SMP/ITMS version | Recommended path to upgrade to ITMS 8.5 |
|---|---|
| ITMS 7.5 SP1 HF5 | 7.5 SP1 HF5 > 8.0 |
| ITMS 7.6 HF7 | ITMS 7.6 HF7 > 8.0 |
NOTE: If you are on ITMS 8.0 or earlier and are using certificates for HTTPS and/or CEM, you will need to upgrade/update to ITMS 8.1 RU7 before upgrading to 8.5.
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