If a process errors out with an error that can be retried and a user goes into the messages for the process instance, selects the errored step and clicks the retry button, it will get stuck in the "Pending Retry" status and never progress even if the error condition has been fixed.
NOTE: This will happen for any process error that you are able to retry.
Steps to Reproduce:
Expected Result: The process should progress because there is now an assignee for the action item
Actual Result: The process gets stuck at the Pending Retry step
If debugging is enabled for 'com.niku.eventmgr', the following type of error is generated in the application log file.
DEBUG 2014-04-07 09:41:59,500 [http-bio-80-exec-416] bpm.eventmgr (clarity:admin:83751507__F3BFC6A4-7E98-48FE-85C9-977AA11CBCD8:bpm.updateForRetry) ----> No interest in Message: [email protected][_code='BPM_PIE_ERROR_RETRY', _object='bpm_errors', _objectInstanceId=8362542, _userId=1, _sendDate=null, _timeToLive=7200000, Message Type=NONE, Message=null]
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus