The following versions of Patch Management Solution for Windows support Microsoft Office 365 (Office 2016 version) Click-to-Run installations:
7.6 post-HF7 point fix
For more information about Patch Management Solution for Windows 7.6 post-HF7 point fix implementation, see the KB article INFO4200.
8.0 HF6 and later versions
For more information about Patch Management Solution for Windows implementation, see IT Management Suite Release Notes for the version that you require.
Microsoft Office 365 Click-to-Run products use virtualization and streaming Microsoft Application Virtualization (App-V) technology. Click-to-Run method of downloading and updating Office products differs from the traditional Windows Installer-based (MSI) method in the following way:
For more information, see Deployment guide for Office 365 ProPlus.
Microsoft uses update channels for Office 365 and releases a separate update for each version of a channel. The same update applies to all corresponding editions of Microsoft Office 365, such as ProPlus and Business Retail. For more information, see the following Microsoft articles:
Patch Management Solution provides the software bulletin for all supported Microsoft update channels. A separate bulletin is available for each date when Microsoft Office 365 updates are released for a specific channel.
The naming scheme for a bulletin is as follows:
For example, MS18-04-O365-SEMI-ANNUAL is the name of the bulletin that includes the April, 2018 Office 365 updates and is presented in the Symantec Management Console as follows:
Prior to the patch management metadata for Windows release 7.2.73, all Microsoft Office 365 updates were associated with a single software product Microsoft Office Click to Run 2016.
The current patch management metadata for Windows release 7.3 contains the following Microsoft Office 365 software products:
Starting from May 2018, the patch management metadata for Windows release 7.3 will contain four Microsoft Office 365 software products:
Each Microsoft Office 365 update is assigned to two software products:
For example, the update for the Semi-Annual Channel of Microsoft Office 365 is associated to the software products Microsoft Office Click to Run 2016 and Microsoft Office Click to Run 2016 (Office 365 Semi-Annual Channel).
You use bulletins to create a software update policy that delivers and installs Microsoft Office 365 updates to the appropriate computers. You create the software update policy with the Distribute Software Updates wizard.
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Office update installation failed
Please execute Click2Run tool manually using command line [C:\xxxxx] for troubleshooting
Windows Registry Editor Version 5.00
The update installation process is as follows:
You can view the results of software update policies in the Windows Software Update Delivery - Details report.
For more information, see the help topic Viewing software update delivery results.
Patch Management Solution for Windows 7.6 post-HF7 point fix and 8.0 HF6 support Microsoft Office 365 Click-to-Run installations with the following limitations:
Workaround: You need to manually recreate the packages for the bulletins that you want to revise.
Workaround: To save disk space, you need to open the directory C:\Program Files\Altiris\Patch Management\Packages\Updates\ and remove the folder(s) with name of Office 365 bulletin for which you want to delete the data. Then you need to manually recreate the packages for the changed Office 365 bulletin.
On the target Notification Server, run the task Check Software Update Package Integrity with the enabled option Relocate existing packages if default Software Update package location on Core Services page has changed.
Warning: Do not change the Software Update Package Location value on the Core Services page.
Manually recreate the packages for each Microsoft Office 365 bulletin.
Import patch management metadata to download the Windows Assessment and Patch Install Tools packages.
After an upgrade to Patch Management Solution for Windows 8.0 HF6, Microsoft Office 365 updates will be enabled for download, distribution, and use in software update policies.