You are unable to export client install package from the web console when using the "Install a client" Task when using the Web Console.
This issue affects Symantec Endpoint Protection 14.2 Release Update 2 (14.2 RU2) and Release Update 2 Maintenance Patch 1 (14.2 RU2 MP1).
This issue affects the Web Console only.
Symantec is aware of this issue and will update this document when a solution becomes available. Please subscribe to this article to be notified of any updates.
As a workaround, you can use the following methods to export a client install package:
Via the local Symantec Endpoint Protection Manager console, or the Java console. All client export options using these console types function correctly.
Via the Web Console:
Note: If you have a pop-up blocker or extension installed in your web browser, you may need to disable it temporarily during the client export process, or add the Web Console site to the pop-up blocker/extentions whitelist.