ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Unable to pull DLP agent version from info.plist after upgrading to Macos 10.15.x
Article ID: 184918
Updated On:
Products
Data Loss Prevention Endpoint Prevent
Issue/Introduction
Unable to pull DLP agent version from info.plist after upgrading to Macos 10.15.x
unable to determine version of edpa agent using endpoint management systems
Cause
The info.plist was moved to /Library/Manufacturer/Endpoint Agent/CUI.app/Contents/Info.plist after upgrading to 10.15.x.
Where in 10.14.x and below the info.plist was located at /Library/Manufacturer/Endpoint Agent/macpd.kext/Contents/Info.plist
Environment
Macos 10.15.x
Edpa agent 15.5.x
Resolution
Modify the plutil command to check the /Library/Manufacturer/Endpoint Agent/CUI.app/Contents/Info.plist in 10.15.x
Attachments
Feedback
Yes
No
Powered by
