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Accessing Microsoft Licensing site is blocked by CloudSOC (CASB) OneDrive Personal Gatelet

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Article ID: 184889

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Updated On:

Products

CASB Security Advanced CASB Gateway CASB Gateway Advanced CASB Security Premium CASB Security Standard

Issue/Introduction

When choosing the personal licensing option for in the MS licensing site it redirects User to the login.live.com site that is the same used by OneDrive

Resolution

This is functioning as designed.  If user wants to access the MS licensing business site they should be using their company account eg [email protected] not a personal account.