Error "incorrect AVA format" when you create a key pair for Network Prevent for Email

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Article ID: 184882

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Updated On:

Products

Data Loss Prevention Network Prevent for Email

Issue/Introduction

Symantec Data Loss Prevention (DLP)
Network Prevent for Email

Unable to create a key pair.
The -genkeypair command fails to create the key pair.

incorrect AVA format

Cause

An incorrect format of the dname causes this error.
The customer used dname= <server name>.

Resolution

Use dname "CN=<server name>" to create the key pair.

The Data Loss Prevention MTA Integration Guide for Network Prevent for Email provides the command line and an example.