Endpoint Protection Manager Configuration Wizard does not accept + or & characters when configuring Windows Authentication SQL password.

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Article ID: 184870

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Symantec Endpoint Protection Manager (SEPM) 14.2 RU2 Configuration Wizard does not accept + or & characters when configuring Windows Authentication SQL password.

STDERR: java.sql.SQLException: Error logging into the Windows domain XXXXXX.XXXXXX.org. SEPM needs be configured with windows account by format "DomainName\WindowsAccountName"!. If domain name is not explicitly specified, SEPM will use server name as domain name. You can update the Windows user name to include appropriate domain name during server re-configuration. Run Management Server Configuration Wizard to make this change.

Resolution

This issue is fixed in Symantec Endpoint Protection 14.3. For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec software here.

Workaround

Use a password that does not include the + or & characters.

Additional Information

ESCRT-2989