The Smartsheet gatelet only logs log on data

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Article ID: 184868

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Updated On:

Products

CASB Gateway CASB Gateway Advanced

Issue/Introduction

CloudSOC (CASB)

The Smartsheet gatelet is only returning log on data.
It is not detecting any uploads or downloads.
The Smartsheet gatelet is a generic gatelet.
Per the Gatelet Tech Note, the generic gatelets usually return logon, logout, upload, and download information.

Resolution

Development is working on correcting this issue in CloudSOC version 3.120.