Symantec Endpoint Protection (SEP) for Linux AutoProtect shows as malfunctioning after upgrade from 12.1 RU6 MP10 to 14.2 RU1.
rtvscand 0:off 1:off 2:on 3:on 4:on 5:on 6:off
smcd 0:off 1:off 2:on 3:on 4:on 5:on 6:off
symcfgd 0:off 1:off 2:on 3:on 4:on 5:on 6:off
RedHat Enterprise Linux 7.3 (kernel 3.10.0-514.el7.x86_64)
Upgrade SEP for Linux client from 12.1 RU6 MP10 to 14.2 RU1.
Symantec is aware of this issue and will update this document when a solution becomes available.
Workaround:
To prevent this issue from happening, uninstall SEP 12.1 RU6 MP10 client first then reboot OS once and install SEP 14.2 RU1 client.
If you already upgrade to 14.2 RU1 and the issue is happening, run following command to let autoprotect service enable and run at OS boot up.
chkconfig --add autoprotect
systemctl stop symcfgd
systemctl start autoprotect
​systemctl start smcd
Then reboot OS once and make sure this issue is resolved.