Even added URL to Whitelist, Click-time URL Protection still converts the URL

Products

• Email Security.cloud

Issue/Introduction

Add a URL in [Whitelist Domains] and see if the domain in mails. Click-Time URL Protection converts the URL. It happens if URL sequence begins without http:// or https://.

Environment

Email Security.cloud

Resolution

Symantec is aware of this issue and will update this document when a solution becomes available. It is not necessary to log a support case on this issue. Please subscribe to this article to be notified of any updates.