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Upgrading macOS 10.14 to 10.15 with Endpoint Security for Mac installed will show 'incompatible software' message
Article ID: 184837
Updated On:
Products
Endpoint Protection
Issue/Introduction
Post-upgrade from macOS 10.14 to 10.15 while the Symantec Endpoint Security (SES) for Mac client is installed will result in an error message that SES is 'incompatible software'.
Environment
macOS 10.15
Resolution
In order to resolve the error message, uninstall and reinstall Symantec Endpoint Security, after the macOS upgrade is completed successfully.
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