Unable to Add a New Domain/URL in the WSS portal

Products

• Web Security Service - WSS

Issue/Introduction

The pop-up to add a new Domain/URL does not appear when clicking through Solutions Mode > Threat Protection > Content Analysis > Scanning Exemptions > Destination > Add > New > Domain/URL

Environment

Symantec Web Security Service Portal

Resolution

The issue has been raised to our WSS portal development team. The bug will be fixed in an upcoming portal release.

Workaround

1. The new object can be defined in Solutions Mode, select Overview > Object Library.
   
   See Define Object Lists to Use in Custom Policy
    
2. Then you can use the search option and look for the newly created object in Solutions Mode > Threat Protection > Content Analysis > Scanning Exemptions > Destination > Add > All Types