PMImport is failing.
According to the NS logs, the following log entries were present:
Many open files of WindowsPatchData.zip and other packages in shared folder.
Our suggestion is to try the following:
1. We are assuming there are many open files of WindowsPatchData.zip and other packages in the shared folder (under Computer Manager> Shared folders> Open files).
2. In order to stop all those connections or possible programs holding the file, try the following:
A) Stop all Altiris Services:
Altiris Support Service
Altiris Client Message Dispatcher
Altiris File Receiver
Altiris Event Receiver
Altiris Object Host Service
Altiris Service Hoster
Altiris Event Engine
B) Stop IIS (iisreset /stop)
C) Stop Symantec Management agent service on the SMP server.
D) Try to delete 'D:\Program Files\Altiris\Patch Management\packages\windowsvulnerabilityscan\WindowsPatchData.zip'. It most likely will not let you delete it because the file is still in use by some process.
E) On your SMP Server, Go to "Computer Manager> Shared folders> Open files" and see if you have any references for 'D:\Program Files\Altiris\Patch Management\packages\windowsvulnerabilityscan\WindowsPatchData.zip' file. If you do, delete them.
F) Start the services that you stop it above.
G) Run the PMImport again
If the issue keeps reoccurring where thisfile keeps getting locked, try to identify what is locking it. Some ideas on how to do this:
Try the following article: