Logs from Cloud Service for Email server

Products

• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention Cloud Package

Issue/Introduction

The process for getting logs from the CDS Cloud Email server

Environment

Data Loss Prevention Cloud Service for Email

Resolution

There is no process of getting logs from the CDS Cloud Email server. Logs are available on CloudOps level. If there is a purpose logs are analyzed by them, who are responsible to solve issue. However logs can be sheared upon customer request if there is a valid reason.