Logs from Cloud Service for Email server

Products

• Data Loss Prevention Cloud Service for Email
• Data Loss Prevention Cloud Package

Issue/Introduction

You want to know if there is a process for getting logs from the Cloud Detection Service, e.g., your Cloud Email server.

Environment

Data Loss Prevention Cloud Service for Email

Resolution

There is no process of getting logs from the CDS Cloud Service for Email.

Logs are only available to the Cloud Operations and Engineering teams at Broadcom. If there is a case which requires it, the logs are analyzed by those, who work through the support teams and the customer to resolve issues.