CloudSOC custom idp sso malformed xml

Products

• CASB Security Standard
• CASB Security Premium
• CASB Security Advanced
• Data Loss Prevention Cloud Package

Issue/Introduction

Set up a custom idp sso for Ping Federate, but get an error when uploading the meta data from Ping Federate into CloudSOC. 

Malformed XML
​Reference: <id>

Cause

Configurations within Ping Federate are not correct and do not include all the necessary permissions and functionality. 

A Custom IDP SSO must have: 

• All four IDP SSO, IDP SLO, SP SSO, and SP SLO enabled

Resolution

Enable the required features within the IDP and regenerate the meta data.