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CloudSOC custom idp sso malformed xml

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Article ID: 184657

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Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced Data Loss Prevention Cloud Package

Issue/Introduction

Set up a custom idp sso for Ping Federate, but get an error when uploading the meta data from Ping Federate into CloudSOC. 

Malformed XML
​Reference: <id>

Cause

Configurations within Ping Federate are not correct and do not include all the necessary permissions and functionality. 

A Custom IDP SSO must have: 

  • All four IDP SSO, IDP SLO, SP SSO, and SP SLO enabled

Resolution

Enable the required features within the IDP and regenerate the meta data. 

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