Secure CRT application crashing

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Article ID: 184610

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

  • Secure CRT application crashing when DLP agent is enabled.
  • When trying to start SecureCRT app it's not opening and getting error "Failed to initialize application: Cannot find window class.":
  • If DLP agent is disabled problem do not appear.

Resolution

Whitelisting an application may help.

The problem has been resolved by upgrade from 14.6 to 15.5 MP1.

Attachments