"An error occurred while classifying the document. Please try again later or make sure you have the appropriate permission" After ICT upgrade to 15.1

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Article ID: 184598

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Updated On:

Products

Information Centric Tagging

Issue/Introduction

Since upgrading the ICT Server to 15.1, several users with ICT 7.2.1461.3 are receiving an error when trying to save a file. The classification option doesn't appear and the error states:

"An error occurred while classifying the document. Please try again later or make sure you have the appropriate permission" 

Cause

Issue in initial release. 

Resolution

Upgrade to 15.1 MP1 and/or try saving the document multiple times to resolve.