Problems while discovering SNMPv3 enabled PDU devices.

Article Id: 18458

Status: Published

Updated On: 14-02-2018 08:25

Legacy Id: TEC613487

Products:

VISUAL INFRASTRUCTURE , EHEALTH - MISC , CA eHealth Performance Management - Data Polling , CA eHealth Performance Management - Usage and Administration , DEVELOPER PROG , REMOTE POLLER

Issue/Introduction:

Issue:

Unable to discover snmpV3 enabled IBM PDU's.

Environment:

eHealth 6.3.2.0.03 on RHEL5
Ecometer 4.1

Cause:

This issue is found in IBM PDU's with firmware version 1.2.

Resolution

Upgrade the PDU’s firmware version to 1.3 or higher. Able to discover devices successfully.

Environment:

Release: LHDEVC99000-6.3-eHealth-Live Health Upgrade Elements
Component: