Copy to network share is not generating DLP Endpoint Incident

Products

• Data Loss Prevention Endpoint Prevent

Issue/Introduction

After enabling the Symantec Data Loss Prevention (DLP) Endpoing agent configuration copy to share channel, DLP is not triggering an incident when copying sensitive data to a network share.

Cause

The agent configuration was not updated on the Endpoint Agent.

Resolution

After making any changes to the agent configuration you must apply and update the configuration.

Refer to Updating outdated agent configurations.