Unable to access data from a successfully loaded data source
Article ID: 184536
Updated On:
Products
CASB Security Standard
CASB Security Premium
CASB Security Advanced
CASB Audit
CASB Gateway
CASB Gateway Advanced
Data Loss Prevention Cloud Package
Issue/Introduction
In CloudSOC Audit a data source successfully uploaded, but cannot access any data from it.
Cause
The logs have no data with any discernable services. There are various factors that CloudSOC Audit uses to determine a service and sometimes it requires multiples of these factors.
Resolution
Working as designed.
Include more fields in the logs that show what service was used.
Feedback
Yes
No
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