How to reverse or undelete an active DLP agent

Products

• Data Loss Prevention Endpoint Prevent
• Data Loss Prevention
• Data Loss Prevention Enforce
• Data Loss Prevention Endpoint Discover

Issue/Introduction

Symantec Data Loss Prevention (DLP)

How to reverse or un-delete an active DLP agent.

Environment

DLP 15.1+

Resolution

1. Find the agent configuration that the deleted agent was a part of in System > Agents > Agent Configuration.
2. Make an insignificant change to the configuration, for example add a space to the end of the description.
3. Save the configuration.
4. Update the agent group configuration in System > Agents > Agent Groups.
5. Reboot the deleted client.