The following information will help you with the installation of an Oracle Critical Patch Update (CPU) for Symantec Data Loss Prevention (DLP).
Users of Enterprise Oracle must obtain the CPU from Oracle and work with Oracle if any issues are encountered.
Users of Standard Oracle will need to download the CPU from the Broadcom support portal.
Once Oracle releases a new CPU, we will post it to the support portal after testing and validating the CPU.
Shut down listeners associated with the Oracle home that you are updating.
Shut down all instances associated with DLP
SQL> conn sys as sysdba;
SQL> shutdown immediate
Confirm the ORACLE_HOME environment variable is pointing to your Database Home eg: D:\oracle\product\220.127.116.11\db_1\
Go to the directory where the patch is located and then run the OPatch utility by entering the following commands:
If there are errors, refer to the Known Issues section of the README.html file that comes packaged with the CPU.
The Oracle CPU includes both the opatch application and the patch itself. These come in two different zip files. You need to unzip these both under the db_home directory. When you go to unzip the opatch application you will update the files under the original %db_home\opatch directory.
Ref opatch application (example OPatch_64bit_18.104.22.168.29). And the patch number zip file such as p6880880_190000_MSWIN-x86-64.zip.
When you go to run the command to install the cpu be sure to change directories into the patch number directory and reference the opatch application,
If you receive a 73 or 74 error, you can try using the -force argument, or uninstall the conflicting package per the following article