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Download and install Oracle Critical Patch Updates (CPU) for Symantec DLP

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Article ID: 184483

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Updated On:

Products

Data Loss Prevention Enforce Data Loss Prevention

Issue/Introduction

The following information will help you with the installation of an Oracle Critical Patch Update (CPU) for Symantec Data Loss Prevention (DLP).

Users of Enterprise Oracle must obtain the CPU from Oracle and work with Oracle if any issues are encountered.
Users of Standard Oracle will need to download the CPU from the Broadcom support portal.
Once Oracle releases a new CPU, we will post it to the support portal after testing and validating the CPU.

Cause

Vulnerability Patching

Resolution

  1. Shut down listeners associated with the Oracle home that you are updating.
    Windows & Linux: # lsnrctl stop
  2. Shut down all instances associated with DLP
    SQL> conn sys as sysdba;

    SQL> shutdown
  3. Confirm the ORACLE_HOME environment variable is pointing to your Database Home eg: D:\oracle\product\12.2.0.1\db_1\
    Windows: echo %ORACLE_HOME%
    Linux: echo $ORACLE_HOME

  4. Go to the directory where the patch is located and then run the OPatch utility by entering the following commands:

    unzip p28265827_112040_MSWIN-x86-64.zip
    cd 28265827
    opatch apply
  5. If there are errors, refer to the Known Issues section of the README.html file that comes packaged with the CPU