DLP Enforce Server showing "No Ice Link Present"

Products

• Data Loss Prevention Enforce

Issue/Introduction

DLP enforce server shows the following error in the localhost logs

"Thread: 151 INFO [com.vontu.manager.report.snapshot.header.SmtpIceDisplayField] No Ice link present"

Cause

This error message is expected with default log settings.

Resolution

Add com.vontu.manager.report.snapshot.header.SmtpIceDisplayField.level = OFF to the managerlogging.properties file and restart services.