CloudSOC does not allow duplicate user to be activated

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CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced Data Loss Prevention Cloud Package

Activating a user fails with an error

User is already active in account reference:

There is a duplicate user on the tenant indicated in the error. You cannot have to users active on two different tenants

Log back into the original tenant and activate the user.

Note the user can exist in multiple tenants, but it can only be active in one at a time

thumb_up Yes

thumb_down No