ITPAM was just installed. Immediately after the installation logging in was successful, but using the same username and password no longer allows logging in. Error message states invalid username or password but nothing has changed
When you install ITPAM, there is a field on the Embedded Entitlements Manager (EEM) Security Settings screen with the name of Default Active Directory Domain:
One common cause for this us setting a domain in the Active Directory Default Domain field during installation.
This field is only used if EEM is setup for multiple Active Directory domains
This field is used to indicate which of the multiple domains will be considered the default.
If a value was entered for this field during installation, but EEM is not connected to AD using multiple AD domains, the your very first login to ITPAM will be successful. However subsequent login attempts will fail with the error message "Invalid username or password"
ITPAM 4.2 and later releases with an EEM connected to an Active Directory server
To remove the value and re-enable logins to ITPAM, please do the following:
You will now be able to log in to ITPAM.