DLP: unable to copy/paste text in powershell.exe and powershell_ise.exe

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Article ID: 184446

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Updated On:

Products

Data Loss Prevention Endpoint Prevent

Issue/Introduction

unable to copy/paste text in powershell.exe and powershell_ise.exe the first time. Can take up to 3 to 5 attempts before the copy or paste executes

Cause

The delay is caused by the detection is holding the paste and copy actions open. 

Environment

windows 10, windows 7

Resolution

Do the following to resolve the issue: 

  • In the enforce UI go to System
  • agents
  • agent configuration
  • edit the agent configuration
  • advanced settings
  • edit the ClipboardViewer.SLEEP_TIME_IN_MS.int from 10 to 100
  • save  and apply configuration.