DLP: unable to copy/paste text in powershell.exe and powershell_ise.exe
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DLP: unable to copy/paste text in powershell.exe and powershell_ise.exe

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Article ID: 184446

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Updated On:

Products

Data Loss Prevention Endpoint Prevent Data Loss Prevention

Issue/Introduction

Unable to copy/paste text in powershell.exe and powershell_ise.exe the first time. Can take up to 3 to 5 attempts before the copy or paste executes

Environment

Windows 10, Windows 7

Cause

The delay is caused by the detection component holding the paste and copy actions open. 

Resolution

Do the following to resolve the issue: 

  • In the enforce UI go to System > Agents > Agent Configuration
  • edit the agent configuration
  • advanced settings tab
  • edit the ClipboardViewer.SLEEP_TIME_IN_MS.int from 10 to 100
  • save and apply configuration