Network Discover scan fails with error 53 "network path was not found" and error 67 "network name cannot be found "
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Article ID: 184441
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Products
Data Loss Prevention Network Discover
Issue/Introduction
Running a DLP Nework Discover scan of a file server and the scan is failing with network related errors
error 53 network path was not found
error 67 network name cannot be found
Cause
A firewall is blocking communication to from the Discover server to the target file server
log onto the discover server as the user configured in the scan
Go to start > run and type in the path to the share failing the scan.
You will get a similar network error here as well.
Resolution
Try to ping the file server from the Discover server command line.
If this fails, run a tracert and see where the break in communication is.